GreenPWR Logo - High-Efficiency Solar Water Heating Solutions

Troubleshooting the SunHopper®-D

Comprehensive guide to resolving technical issues, understanding fault codes, and maximizing your system's uptime.

Installation

Startup issues and mechanical setup verification.

Error Messages

Detailed breakdown of fault codes and recovery steps.

Wireless

Connecting your device to the local network and app.

Installation Troubleshooting

Common troubleshooting

NH
No Heat Generated
UR
Unresponsive Unit

Error Messages

The following error messages may be presented by the SunHopper®-D. Click on the message to follow troubleshooting steps.

AF
Arc Fault
GF
Ground Fault
HF
Heater Fault
OF
Other Faults
RC
RCD Fault
TF
Temperature Fault

Wireless Connection

Troubleshooting local wireless connectivity, device pairing, and companion app synchronization.

WF
Wi-Fi Connection
PA
Phone App

Get Support

Still have questions or need help? Contact us for support

Contact Support (support@greenpwr.com)